Answers To Our Most Frequently Asked Questions
WHAT TIME IS CHECK-IN AND CHECK OUT?
Check-in begins at 4pm. Check-out is at noon on the day of departure.
CAN I LEAVE MY LUGGAGE AT THE HOTEL PRIOR TO CHECK-IN OR AFTER CHECK-OUT?
We are happy to store your luggage either on arrival prior to check-in, or upon departure. Just let our front desk know that you would like to store your luggage and we will be happy to assist you.
WHAT IS THE MINIMUM AGE REQUIRED TO CHECK-IN?
Guests must be at least 18 years of age to reserve or check into a room. All guests under 18 must be accompanied by a parent or guardian.
DO I NEED A CREDIT CARD TO CHECK IN?
A credit card is required for all reservations upon check-in. The cardholder must be present and provide a valid photo ID matching the name on the card.
WHAT IS YOUR CANCELLATION POLICY?
Reservations must be canceled by 4pm the day prior to arrival to avoid a cancellation fee amounting to the first night’s room fee + tax.
HOW CAN I MODIFY OR CANCEL MY RESERVATION?
Reservations made directly with our hotel (either on our website or by phone) can be canceled through our website or by contacting the hotel directly at (206) 623-8700.
Reservations made on a different website or from any other 3rd party, whether prepaid or pay-on-arrival, must be canceled through the same website or 3rd party originally used to make the reservation.
DO YOU OFFER PARKING?
We’re happy to offer our guests the convenience of valet parking services for $45 + tax per night. Valet services include full in and out privileges and access to the vehicle at all times. We do not offer self-parking.
IS THERE A SHUTTLE TO THE CRUISE TERMINAL?
Each season, Mayflower Park Hotel coordinates with a transportation partner to offer guests one-way shuttle service to the Seattle cruise terminal. The cost for the 2023 sailing season is $15 per guest. Cruise guests can arrange their shuttle service through the front desk upon check-in. Please note we do not offer return transportation from the cruise terminal to the hotel.
ARE PETS ALLOWED AT MAYFLOWER PARK HOTEL?
No pets are permitted in any area of Mayflower Park Hotel. Service animals as defined by the ADA that have been trained to provide assistance to an individual with a disability are permitted and must always be under the handler’s control.
DO YOU OFFER SMOKING ROOMS?
Mayflower Park Hotel is a 100% non-smoking facility. Smoking is prohibited in all areas of the hotel without exception. This includes e-cigarettes and vaping. If staff finds evidence of a guest smoking in a room, there will be a cleaning charge of $200 + tax added to the guest bill.
DO YOU HAVE A FITNESS CENTER?
We have a small workout room equipped with free weights and cardio equipment. The fitness room is available from 6am to 9pm daily, and is accessible with a room key.
DO YOU HAVE A BUSINESS CENTER?
There are computers with printer access available in our lobby for guest use.
DO YOU OFFER LAUNDRY SERVICES?
Same-day valet laundry service is available Monday, Wednesday and Friday. Please contact the front desk to check the current schedule.
CAN I ADD A ROLLAWAY TO MY ROOM?
Many of our rooms can accommodate a rollaway bed. Unfortunately, rollaways are not available in the following room types: Classic Queen Room; City Classic Queen Room; Classic King Room; Deluxe Double Queen Room
IS THERE ROOM SERVICE?
Mayflower Park Hotel offers room service. Between the hours of 7am and 9pm guests may order from our room service menu, featuring items from Andaluca and Oliver’s.
DOES MAYFLOWER PARK HOTEL OFFER GIFT CARDS?
Yes! Mayflower Park Hotel gift cards are available for purchase through our website and at the front desk.